Cover art for The Conflict and Communication Activity Book
Published
Amacom, May 2019
ISBN
9780814471678
Format
Softcover, 256 pages
Dimensions
27.9cm × 21.6cm × 1.9cm

The Conflict and Communication Activity Book 30 High-Impact Training Exercises for Adult Learners by &

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"Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features:

  • Field-proven exercises from the authors' worldwide experience
  • Easy-to-follow instructions for preparation, additional reading, and Q A processes
  • Valuable essays on handling conflict situations
  • An Exercise Matrix to sort activities by type, length, and other parameters It also includes a jam-packed Trainer's Toolbox containing more than sixty handouts, flipcharts, and overheads; workshop agendas; instructions for breakout sessions; and tons more. From the quick-fix solutions of the ""My Workshop Starts in Five Minutes"" section to fully developed sessions, this book will be every educator's best friend."

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